In case it helps anyone else, I've bookmarked an online alarm clock to remind me when my IM shift starts. It works great as long as I have the volume on.
Does anyone else feel like the students have less patience with the reference process through IM?
Also, sadly, I've missed a few IM opportunities because I was either away from the desk helping someone in person, or doing one of my "rounds," walking around the library to check on things. The built-in backup from the other ref desks makes chat better than IM in this respect.
Jeanel
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Someone created a great Away message that says "I've stepped away for a moment, I should be right back, but if you're ina hurry you can chat with an ACC librarian" and includes a link to Chat. Thanks to the person that thought of doing this!
I try to remember to set it to this if I think I'm going to be away for more than a few minutes, but I know it's difficult to predict that.
I'm trying something new this week. I've never been able to get the email notification in iCal to work, but I do have a Google Calendar set up. I put my IM times into the Google Calendar, and set a reminder to email me five minutes beforehand.
Since I'm almost always logged in to my gmail account, I'm hoping this makes me a bit more aware of my schedule. I'm keeping my fingers crossed...
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